Sureshake
Legal

Privacy Policy

Last Updated: January 1, 2024

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Introduction

Sureshake Corporation and its affiliates ("Sureshake," "we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our private credit reporting and blockchain services.

Information We Collect

Personal Information

We may collect the following personal information:

Name and contact information
Email address
Company information and job title
Account credentials
Payment and billing information
Authentication data

Document and Report Data

When you use our services, we process:

  • Private credit reports and related documents
  • AI-extracted metadata and analytics
  • Blockchain hashes and verification data
  • Sharing permissions and access logs

Technical Information

We automatically collect:

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and feature interactions
  • Error reports and performance data

How We Use Your Information

We use the information we collect to:

Service Delivery

  • • Provide and maintain our services
  • • Process credit reports and documents
  • • Generate blockchain verifications
  • • Manage user accounts

Communication & Support

  • • Respond to inquiries
  • • Send service updates
  • • Provide customer support
  • • Send marketing communications

Improvement & Analytics

  • • Improve our services
  • • Analyze usage patterns
  • • Develop new features
  • • Conduct research

Legal & Security

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Enforce our terms
  • • Protect rights and property

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent: When you explicitly authorize us to share information
Service Providers: With trusted third parties who assist in operating our services
Legal Requirements: When required by law or to protect rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales

Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption

End-to-end encryption for sensitive data

Access Controls

Role-based access and authentication

Secure Storage

Protected cloud infrastructure

Monitoring

24/7 security monitoring and alerts

Your Rights and Choices

You have the following rights regarding your personal information:

Access:Request access to your personal information
Correction:Request correction of inaccurate information
Deletion:Request deletion of your information (subject to legal requirements)
Portability:Request a copy of your information in a portable format
Opt-out:Opt-out of marketing communications
Restriction:Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@sureshake.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences
Authenticate your sessions
Analyze site usage
Personalize content
Improve performance
Prevent fraud

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

Safeguards

We implement appropriate safeguards for international transfers, including standard contractual clauses and ensuring recipients maintain adequate protection levels.

Children's Privacy

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you of material changes via email or service notification
Post the updated policy on our website

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Team

Email: privacy@sureshake.com

Support: support@sureshake.com

Mailing Address

Sureshake Corporation
Privacy Department
P.O. Box 81226
Seattle, WA 98108-1226
sureshake.com